Microsoft to strengthen BRAC Bank’s customer service

Microsoft to strengthen BRAC Bank’s customer service

Globally leading digital Transformation service company Microsoft Bangladesh has signed its Products and Services Agreement (MPSA) with BRAC Bank, a leading commercial bank in Bangladesh. The agreement was inked at the BRAC Head Office in Dhaka recently. Under this agreement, Microsoft services, applications and leading-edge solutions will be available through Microsoft’s Licensing Solution Partner, Thakral One. The Bank will be able to harness Microsoft 365 productivity tools to build a robust, cost-effective, and seamlessly integrated digital foundation.
Md. Sabbir Hossain, Deputy Managing Director & Chief Operating Officer, and Nurun Nahar Begum, Chief Technology Officer from BRAC Bank. Basab Bagchi, Chief Executive Officer at Thakral One, Sook Hoon Cheah, General Manager, Microsoft SEA New Markets and Yousup Faruqu, Country Managing Director, Microsoft Bhutan, Bangladesh & Nepal were present at the signing event.
Yousup Faruqu, Country Managing Director, Microsoft Bangladesh, Bhutan, & Nepal said, “Technology is increasingly providing a competitive advantage to financial services firms looking to thrive in the digital economy. With Microsoft 365 Apps for Enterprise, BRAC Bank team can build more automated, internal workflows, optimize business processes and accelerate growth.”